Privacy Policy

Privacy Policy for Nexus Direct

Effective Date: 18 April 2023

Introduction

Nexus Direct ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are a comparison service for business essential products operating in Australia. We collect and store sensitive personal information to provide our services effectively. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:

- Name

- Contact details (email address, phone number, postal address)

- Company information

- Position within the company

- Billing information (credit card details, bank account information)

- Other information as required from time to time

Sensitive Information:

- Financial information

- Business operation details

- Any other information you provide that is considered sensitive under the Privacy Act 1988 (Cth)

Usage Data:

- Information about your use of our services

- IP address

- Browser type

- Pages visited and time spent on them

- Cookies and tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

- Providing, operating, and maintaining our services

- Improving, personalising, and expanding our services

- Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes

- Processing transactions and sending you related information, including purchase confirmations and invoices

- Detecting and preventing fraud

- Complying with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

- With Your Consent: We may disclose your personal information for any other purpose with your consent.

- Legal Requirements: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Data Protection Rights

You have the right to:

- Access, update, or delete the information we have on you.

- Correct any inaccuracies in your information.

- Object to or restrict our use of your information.

- Withdraw your consent at any time where we rely on your consent to process your personal information.

To exercise these rights, please contact us at the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our service.

7. Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.